About This FAQ Page
This page brings together the questions that come up most often from players across Pakistan — whether they're new to 98pkp and trying to understand how to get started, or existing players with a specific query about a withdrawal, a bonus or a cricket market. Rather than making you search through long documents or wait for a support reply, the most common answers are collected here in plain language.
The FAQ is organised by topic so you can jump to the section relevant to you. If your question isn't covered here, the 24/7 live chat support team is always available from within your account. They can handle anything from technical issues to account recovery to questions about specific bet settlements.
Getting Started on 98pkp
Creating an account takes a couple of minutes. You'll need a valid mobile number or email address, a password you'll remember, and confirmation that you are 18 or older. Once registered, your account is immediately active — you can browse the sports lobby, explore the casino and check the slot games without depositing first. When you're ready to play with real PKR, head to the Deposit page and pick your method.
The platform runs entirely in your mobile browser. There's no app to download, no software to install. Chrome and Safari on Android and iOS both work well. If you want quicker access, save the site to your home screen from your browser's share menu — it opens like an app without needing to go through a browser address bar every time.
Deposits and Withdrawals in PKR
All transactions on 98pkp are in Pakistani Rupees. There's no currency conversion and no foreign exchange markup. The payment methods available — JazzCash, Easypaisa, Raast, Bank Transfer, cards and mobile wallets — are the ones most Pakistani players already use daily, so the process should feel familiar.
Deposits are credited to your account quickly, typically within a few minutes for mobile wallet methods. Withdrawals are processed the same day for most methods. If you've never withdrawn before, make sure your withdrawal account details match the ones linked to your deposit method — this is the most common reason for delays or declines on first-time withdrawal requests.
Tip for first-time withdrawals: Before requesting your first withdrawal, double-check that your account name matches your JazzCash, Easypaisa or bank account name. A mismatch is the single most common reason for a withdrawal delay. If there's an issue, contact live chat before submitting the request so they can update your details first.
Cricket Betting and PSL Markets
Cricket is at the heart of 98pkp's sports offering. If you follow the Pakistan Super League, international T20s, Test series or any major ICC tournament, you'll find markets open well in advance of the first ball. Pre-match betting lets you analyse the squads, pitch conditions and recent form before locking in a bet. In-play betting lets you respond to what's actually happening — a quick wicket, a powerplay score or a rain interruption can all shift the value of a live market significantly.
Beyond the match winner, you can back specific batsmen and bowlers, bet on how many runs will be scored in a particular over, predict the method of the next dismissal or build an accumulator across multiple fixtures. Football and esports markets are also available for players who want variety beyond cricket.
Casino and Slot Games
The live casino section runs around the clock with real dealers. Baccarat, Roulette and Blackjack are always available, and specialty games like Dragon Tiger and Teen Patti are popular choices. Minimum bet sizes vary by table — there are options that work for casual sessions and for players who prefer a higher-stakes environment.
Slots are the biggest single category on the platform, with over 500 titles from well-known providers. If you're new to slots, the demo mode available on most titles is worth using — it lets you understand the bonus features, free spin mechanics and paytable without spending real PKR. Once you know how a game works, real-money play is much more enjoyable than figuring it out on your own budget.
Bonuses and What to Watch For
Bonuses are a genuine benefit when used correctly, but the wagering requirements attached to them matter. A welcome bonus adds to your playing balance, but you need to bet through that amount a set number of times before the bonus portion becomes withdrawable cash. Read the bonus terms before opting in — not after. Key things to check: the wagering multiplier, which games contribute to clearing the requirement, the minimum odds required for sports bets to count, and any time limit on completing the wagering.
Ongoing promotions like reload bonuses and cashback deals are usually simpler than welcome offers and worth keeping an eye on, especially around major PSL fixtures when boosted odds and enhanced cashback deals tend to appear.
Responsible Gaming — A Serious Part of the Platform
98pkp includes practical responsible gaming tools built directly into every account. Deposit limits, session time reminders, cooling-off periods and self-exclusion are all accessible from account settings without needing to contact support. These tools exist because responsible gaming isn't just a disclaimer — it's a core part of a sustainable platform.
Gaming should be treated as entertainment with a set budget, not as a way to generate income or recover losses. If you find yourself chasing losses or spending more time or money than you intended, use the cooling-off or self-exclusion options immediately. The Responsible Gaming page has full guidance on all available tools and how to use them.